Mega Alexander Foods offers a variety of catering services for different occasions, including weddings, corporate events, and private parties. Our menu features Mediterranean and Greek cuisine, providing a unique and flavorful experience for your guests. Introduction: Welcome to Mega Alexander Foods' FAQ & Policy page. Here, we've compiled answers to common questions and outlined our policies to assist you in planning your event with us. Frequently Asked Questions: Booking & Services: What are your minimums for catering and catering drop-off? Our minimum order is $1,500 for catering drop-off and $2,500 for full-service catering. When should I book a caterer? For larger events like weddings, we recommend booking about six months in advance to allow ample time for planning. Smaller private or corporate parties can be booked as little as a week in advance, though this may limit menu choices and availability during peak times. To secure your preferred date, especially during summer weekends and December, we suggest reserving as early as possible. Menu Customization & Dietary Needs: Can I customize the menu or make changes to your existing menus? Absolutely! We love collaborating with clients to create special menus tailored to your event. All menus on our website are customizable; feel free to make any additions or changes you prefer. Do you accommodate vegetarian and special dietary needs? Yes, we offer a wide variety of vegetarian, vegan, and other special dietary menu items. Please inform us of any dietary needs or food allergies, and we'll suggest a suitable menu for you and your guests. Service Areas & Travel: Where does Mega Alexander Foods cater? We are happy to cater anywhere we can drive. For events more than an hour's drive from our Vancouver location, some menu choices may be limited due to travel constraints. Our Event Coordinator can help design a menu that remains delicious and suitable. Additional charges for travel time and transportation may apply for distant locations. Rentals & Staffing: Are rentals provided by the caterer? Mega Alexander Foods provides beautiful chafing dishes, platters, charcuterie boards, buffet service ware, beverage station dispensers, and linens included in the cost of the food for a beautiful presentation. If clients require additional rentals, we are more than happy to coordinate them with the best prices from reputable rental companies. Does the cost on the website include staff and rentals? The prices listed on our website are for food only. Staff and rental charges vary based on factors like timeline, location, menu, and venue-provided supplies. We can provide disposable plates and cutlery for a minimal charge and arrange for food delivery if you wish to keep costs low. For full-service options with staff and rentals, our Event Coordinators will provide a detailed catering proposal based on your requirements. Policies: Booking Requirements: To secure our services, a non-refundable deposit of 25% of the total event cost is required at the time of booking. The remaining balance is due 30 days prior to the event date. Clients may adjust the guest count or make menu changes without penalty up to 15 days before the event. Please note, if the chosen venue lacks a suitable preparation area for plating or heating, we may need to provide additional equipment, such as a pop-up kitchen with warming ovens, to ensure optimal service. The cost for this additional equipment will be the client's responsibility. Service Charge: An 18% service charge is applied to all food, beverage, and labor costs. This charge covers the use of our equipment, kitchen rentals, food preparation staff, transportation, cleaning, buffet décor, energy expenses, liability insurance, and administrative overhead.