Question 1

What are your minimums for catering and catering drop off ??

Accepted Answer

Mega Alexander Foods has a minimum product  order of $1500 for catering drop  and $2500 product  minimum for full service catering .

Question 2

What is the difference between “Corporate Catering” and “Special Events Catering” ?

Accepted Answer

Corporate catering refers to smaller parties (of 4-40 guests), or events involving food delivery only (no serving required). Our Corporate breakfast and lunch offerings are all based on smaller events that do not require service staff. Office lunches and meetings usually fall under the “Corporate” category. Special Events Catering refers to larger parties (40+ guests), and events that require service staff and/or rental china. Weddings, company BBQ’s, Cocktail Parties, and Memorials are some examples of special events.

Question 3

Which style of service is right for our wedding ?

Accepted Answer

Style of service refers to the overall flow of the culinary portion of the event. Are guests sitting with several plates, is it family style service or is it a roaming food station event with Buffets? Knowing this information and talking through what that means affects staffing, equipment and cost to the client. We will be happy to meet with you and help you plan out what style best suits your unique needs.

Question 4

When do I need to book a caterer?

Accepted Answer

Depending on the event, it is best to book the caterer anywhere from 2 weeks to one year in advance. Larger parties (such as weddings) are best to be booked about 6 months in advance, as the bride and groom typically need time to plan the timeline and menu with their event coordinator. Smaller private or corporate parties (including BBQ’s) can be booked as little as a week in advance, but this may limit the menu choices and availability during peak times. . We suggest reserving your date as soon as it is confirmed. Summer weekends and all dates in December fill very quick.

Question 5

Where does Mega Alexander Foods Cater?

Accepted Answer

We are happy to cater anywhere that we can drive! If your event is more than a 1 hour drive from our location in Vancouver , it may limit some of your menu choices as not all of our food can travel long distances. Our Event Coordinator can certainly help you with a menu that will be suitable and delicious! We may have to charge for travel time and passenger vans if the location of the event is more than 1 hour from the city centre.

Question 6

Can I make up my own menu or make changes in your menus?

Accepted Answer

Absolutely! We love to help you create a special menu just for your party! All of the menus on this website are completely customizable; you are welcome to make any additions or changes you prefer.

Question 7

Can you provide for vegetarian and special dietary needs?

Accepted Answer

We have wide variety of vegetarian, vegan and other special needs menu items. When you come in to plan your event, we will discuss your dietary needs and suggest a menu that will be suitable for you and your guests. Please tell us if we need to consider food allergies.

Question 8

Are rentals provided by the caterer?

Accepted Answer

It is possible for the event rentals to be provided by the caterer, the planner, or even the client; however we recommend that the caterer contracts and manages the event rentals. This is especially helpful for a variety of reasons. Mega Alexander Foods offer as part of our management, the service that we meet the rental provider, directly load in and count in all rental equipment as well as inventory these items at the end of the event.  This reduces and eliminates the question of loss and breakage and ultimately saves you money. In managing this order from the beginning we are able to make sure we have everything that is needed for your event to be successful.

Question 9

Does the cost on the website include staff and rentals?

Accepted Answer

The prices listed on our website are for the food only. Staff and rental charges vary on a wide variety of factors, including: timeline, location, menu, venue-provided supplies, etc. Mega Alexander Foods is happy to provide disposable plates and cutlery for a minimal charge, and arrange for a food delivery if you desire to keep costs low. If you wish for the full service option (with staff and rentals), one of our Event Coordinators will be happy to put a detailed catering proposal together for you based on your requirements.

Question 10

Can I meet my Event Coordinator in person?

Accepted Answer

Absolutely! We are happy to book an appointment with you to discuss your event in detail. We prefer to do this after we have provided you with an initial proposal, as the estimate will answer some of your questions and hopefully help spark more for our meeting! Larger events, such as weddings, will also require a “Walk Through” where our Coordinators will meet you at the venue to discuss floor plan, etc. This is usually done about a month before the event date.

Question 11

Will my Event Coordinator be at my event?

Accepted Answer

Our Coordinator will attend your event when required for large weddings and special events. The “Banquet Captain” will be your main contact on site. He or she will ensure that all the details you and your Event Coordinator have gone over will be seen to on the day of your party. We also offer the service of having an “Event Manager” on site. This is usually required for larger or more complicated events (such as plated dinners). The cost is $35.00/hour. The Event Manager will work with the other vendors, and the venue, to ensure that the set-up and execution of the event are seen to flawlessly.

Question 12

What does the coordination fee cover?

Accepted Answer

The fee offsets labor and administration costs such as planning for your event, administrative hours and time, shopping for products for your event, site visits, vendor visits, working with rental companies, etc. The fee is not a gratuity and is subject to provincial tax.

Question 13

Do I need the Service Staff, or can I just get the food delivered?"

Accepted Answer

You can certainly request a simple drop off instead of a fully staffed event. This may limit some of the menu choices as certain items do need to be assembled by our professional staff, but our Coordinators are happy to assist with building a menu that you can easily serve yourself. Delivery rates vary on the location and size of the order.

Question 14

Can I taste the food before booking?

Accepted Answer

We are happy to organize a taster for our larger events. These are best to book at least a week in advance to ensure the coordinators availability and give the kitchen time to get the menu items in. The tasters are generally $25.00 per person, or free of charge if you have paid the deposit. If you book after the taster, we will deduct the $50.00 off your final invoice, so the taster is always free for our booked clients.

Question 15

What are the deposit and payment requirements?

Accepted Answer

To book your date we require a $1000.00 non-refundable deposit. Two weeks before the event date will ask for a 75% Estimate Pre-Payment. The final payment is due upon the receipt of the final invoice, which will be mailed to you after your event date.

Question 16

Do you charge a corkage fee?

Accepted Answer

No, and we are more than happy to provide Bartenders and serve your beverages for you. Providing your own alcohol is a great way to cut costs on your event.

Question 17

Do you charge a cake-cutting fee?

Accepted Answer

We will happily cut your cake without charging you a cake-cutting fee.

Question 18

Can I have the servers for just a 4-hour minimum?

Accepted Answer

This depends on the length of your event. Note that some of our staff start and finish at the base , so their day will include the loading/unloading of the catering van, travel time and set up/strike of the location. Other staff will start and finish on site. If your time line permits we can certainly try to keep the staff to a 4 hour shift on site, but longer events will require longer shifts from our servers.

Question 19

What does the staff wear on site?

Accepted Answer

Our trained, professional staff are attired either in black and white uniforms or in all black uniforms with long, black bistro aprons. They are professional, neat, and always ready to help! If your event requires a Chef, they will wear black dress pants with a clean and ironed Chef’s Jacket.

Question 20

Do you provide wine or liquor?

Accepted Answer

While Mega Alexander Foods is not licensed to sell alcohol, we do maintain the necessary liability insurance to serve your guests if you provide the alcohol. We can provide you with recommendations on where to find the best buys and offer suggestions on selections.

Question 21

Who is responsible to get the Liquor License?

Accepted Answer

It is the responsibility of the Host to get the License, and the Catering Company/Event Coordinator, etc. cannot get it on your behalf. You will need to get the License at a Liquor Store in the city where your event is taking place.

Question 22

Do you provide bartenders and servers?

Accepted Answer

Yes. Our bartenders and servers are trained, professional, and just plain nice!  As a general rule, you need to allow one bartender per 100 guests for beer and wine bars and one bartender per 75 guests for full bar service.

Question 23

How many servers will be needed at my event?

Accepted Answer

As a general rule, we provide one server for every 25 people at a buffet. We provide one server for every twenty people at a sit down dinner. However, the server ratio depends on how formal or complicated the event is and may be reduced or increased, depending on these factors. A lavish six-course, sit-down dinner may require one server per 10-12 guests or a very simple buffet may only require 1 server for 35 people. Using your event details, we will recommend the minimum number of servers required based on our experience. Our goal is to make your event run smoothly, therefore we have a two server minimum for events.

Question 24

Besides the cost of food, what charges can I expect for a catered event?"

Accepted Answer

When we provide your personalized proposal, we list of all of our estimated charges in order to provide you with a complete proposal. In addition to the Full meal  per person price, we include the following in each proposal: Wait staff labor charge , travel and klm , rentals , tax  and service charge .

Question 25

Is a gratuity included in your bill?

Accepted Answer

Gratuities / Service Charge  for a full service event are itemized in the bill .  A percentage of the total is customary.  An 18% service charge will be included in the final billing on all food, beverage and labor . The service charge covers the use of our equipment, kitchen , truck costs ,  buffet decor , energy expenses , liability insurance fees and all necessary administrative expenses .

Question 26

What is your “Drop Off” service?

Accepted Answer

We bring a buffet to you, set it up and return later to pick up non-disposable serving items. There are no servers. A delivery & pick-up fee is charged. This option works best for informal corporate events and informal parties of less than 30 people. Delivery/pickup charges without staff begin at $40 for the Fraser Valley area. Outside the Fraser Valley or after office hours, there will be an additional 18% catering fee.

Question 27

Do you provide paper goods, china, linens, or chafing dishes for drop offs?"

Accepted Answer

For drop offs, we include quality paper plates and plastic eating utensils. We also provide a linen for the buffet and will set up any necessary chaffing dishes. If you prefer china and silverware, we will be happy to make arrangements, however these items require that our staff be present at your event.

Question 28

How can I compare quotes from two different caterers?

Accepted Answer

In the catering industry there are a variety of ways to present a bid to a client. For example, some caterers include only the price of food in the per person cost, others include food and service, others include linens and/or china in the per person charge. It is important when comparing bids from two or more companies that pricing for all of the necessary items are included in both quotes for an accurate comparison.

Question 29

How do you charge for labor?

Accepted Answer

We charge for our staff by the hour, based on a five hour minimum per staff person. We do our best to estimate the amount of time that our staff will be needed for your event. However, since many variables exist, the final cost is based on the actual time worked. For large full service events, we require an Event Manager to oversee staff and ensure the coordination of a successful event.

Question 30

What are the hourly rates of your staff?

Accepted Answer

The charge for catering staff varies depending on the skills required as follows:   Catering Supervisor – $35.00 per hour per staff member Lead Server – $30.00 per hour per staff member Bartender – $250.00 for full evening  Servers & other support staff – $25.00 per hour per staff member Chefs – $35.00 per hour per staff member Cooks – $30.00 per hour per staff member   Catering staff are booked for a minimum of four hours each and an 18% gratuity is applied to the cost of the food and beverage total.

Question 31

What is the best way to contact you with questions or to place an order?

Accepted Answer

If you have any questions please call or e-mail us. We are available by phone or email Monday through Sunday 9-9 pm . Call Kali anytime to assist you with all your requests

Question 32

How many staff do I need to hire for my event?

Accepted Answer